Last updated: August 29, 2026

This Refund Policy applies to EasyAnatomy subscriptions purchased from EasyAnatomy Interactive Inc. (“we”, “our”, “us”). How cancellations and refunds work depends on where you bought: on our website, in the iOS or Mac app (App Store), or in the Windows app (Microsoft Store).

This policy does not limit any rights you have under applicable consumer protection law.

1. Purchases on our website

Payments at easy-anatomy.com/purchase are billed through Stripe. Your card statement may show EasyAnatomy or EasyAnatomy Interactive Inc.

Access to EasyAnatomy starts when the purchase completes.

Cancelling auto-renewal. Subscriptions renew automatically until cancelled (3-month, 6-month, or 12-month terms). You can cancel at any time. Use the receipt Stripe emailed you, your Stripe customer portal, or email support@easy-anatomy.com. Cancelling stops the next renewal. Whether you keep access through the end of the paid period, or receive a refund of unused time, depends on the circumstances and on applicable law.

Refunds. Website refunds are discretionary unless the law requires one. If we issue a refund, it goes back to your original payment method.

We will refund a billing error or duplicate charge. Email support@easy-anatomy.com with your receipt.

For any other website refund request, email the same address with your receipt.

2. Purchases in the iOS or Mac app (App Store)

Subscriptions bought inside the iOS or Mac app are billed by Apple. Apple processes those payments and handles refunds under Apple’s policy. We cannot issue App Store refunds ourselves.

To request a refund from Apple, go to reportaproblem.apple.com, sign in with your Apple Account, choose “Request a refund,” and select your EasyAnatomy purchase. Apple’s instructions: https://support.apple.com/118223

To cancel, on your device go to Settings → your name → Subscriptions.

3. Purchases in the Windows app (Microsoft Store)

Subscriptions bought in the Windows app are billed by Microsoft. Microsoft processes those payments and handles refunds under Microsoft’s policy. We cannot issue Microsoft Store refunds ourselves.

Manage or cancel from your Microsoft account subscription settings (account.microsoft.com/services). For refund questions, use Microsoft Support (support.microsoft.com).

4. Questions

Email support@easy-anatomy.com

EasyAnatomy Interactive Inc.
Victoria, BC, Canada