We’re here to help

The following are our answers to your most frequently asked questions.

For additional support, see our HelpDesk, or contact support@llamazoo.com

Where can I download EasyAnatomy?

To download the latest version of EasyAnatomy, simply click the “Download” link in the top menu on www.easy-anatomy.com (or on this page).

This will automatically detect the device you are using, and begin the download process.

Is EasyAnatomy really free to use?

Yes, creating an EasyAnatomy account is 100% free, and you can begin learning without any charge, ever!

Upon creating a free EasyAnatomy account, you’ll gain immediate access to:
– Interactive 3D canine model, including the complete skeletal, respiratory, digestive, male + female urogenital, and endocrine systems, along with subsets of the muscular system.
– Complete labelling and descriptions of unlocked anatomical structures and features.
– Camera bookmarking, annotations, and notes.
– Full access to EasyAnatomy’s digestive system quiz questions; including pre-made quizzes, and the ability to create custom quizzes.
– Interactive exploration and virtual dissection tools.

If you want to take your knowledge of anatomy to the next level, additional anatomical systems, quizzes, and features can be unlocked for your account via EasyAnatomy’s in-app store.

Is my account limited to using the app on just one device?

Absolutely not! Your account gives you access to EasyAnatomy from any of the devices we support. All your notes and progress are stored on the cloud so you pick up where you left off when you switch devices.

Downloading EasyAnatomy on all your devices is highly encouraged!

What systems & features are currently available?

EasyAnatomy’s 3D canine model currently includes the following systems:

  • Muscular
  • Skeletal
  • Joints and Ligaments
  • Circulatory
  • Nervous
  • Respiratory
  • Digestive
  • Urogenital (Male and Female)
  • Endocrine
  • Integumentary
  • Lymphatic

The application currently includes the following features:

  • Adaptive Quizzing with hundreds of questions
  • Virtual Dissection Menu (Fade, Isolate, Hide and more!)
  • Search Menu
  • Camera Bookmarks
  • Annotations
  • Custom Personal Notes
  • Labelling (written by our anatomist team)
  • Written Descriptions (written by our anatomist team)

We are currently working to complete the circulatory and nervous system elements of the skull, and they will be made available to users with access to those systems as they are completed. More awesome features are on their way too!

How can I unlock more anatomical systems and quizzes?

Additional anatomical systems, along with hundreds of extra quiz questions, can be unlocked for your EasyAnatomy account via quick and easy in-app purchases.

Our in-app store was designed to provide students with the cost-savings & flexibility to only access what they want to study, while still being able to unlock full access for a greater discount.

Click the Shopping Bag icon in EasyAnatomy’s top menu to access the in-app store, and browse and select what’s right for you.

“All Access” to EasyAnatomy can be unlocked in 3 month, 6 month, and 1 Year terms. Individual systems, system quizzes, and unlimited bookmarks + annotations are also available a-la-carte.

Supported Devices / Platforms

EasyAnatomy will run on:

  • Desktop/Laptop: OSX Yosemite / Windows 10 or higher – with 1 GB graphics RAM, and 8 GB RAM
  • iPad: iPad Air 2, iPad Mini 4 and/or iPad Pro – running iOS 10 or higher
  • Microsoft Surface Pro 4
  • Windows 10 touch-enabled devices
  • Android support is coming soon!

EasyAnatomy may run on hardware and operating systems older than the above, however we cannot make guarantees.

Are languages other than English available?

For now, EasyAnatomy is only available in English. However we plan on bringing it other languages in time.

Will my subscription automatically renew?

Yes, at the end of your subscription it will automatically renew for another term of the same length of time.

If you do not wish to renew, you may cancel your subscription through the store in which it was purchased.

Apple (iOS and OSX): Subscriptions may be managed and auto-renewal may be turned off from your iTunes account settings.

Windows (Microsoft Store): There are no subscriptions available through the Windows app store. For questions related to your purchases, contact Microsoft Support here.

Please note: All payments and subscriptions to EasyAnatomy are managed via the store through which they were purchased. LlamaZOO does not have the authority to cancel subscriptions or provide refunds, but we are available to help guide you in the right direction.

In the future will you cover equine/feline/bovine etc.?

Yes, we’re planning to cover other animals using our process of converting MRI scans to 3D models.

Do you have plans for feature x, y, or z?

We have a lot of features in store that we’re excited about but aren’t ready to reveal yet. We also love hearing about features our users want, so feel free to contact us and tell us what you want to see!

How do I cancel my subscription and/or get a refund?

Please note: All payments and subscriptions to EasyAnatomy are managed via the store through which they were purchased. LlamaZOO does not have the authority to cancel subscriptions or provide refunds, but we are available to help guide you in the right direction.

Apple (iOS and OSX): Subscriptions may be managed and auto-renewal may be turned off from your iTunes account settings.

Windows (Microsoft Store): Contact Microsoft Support here.

Can I share a subscription with my friends/family/colleagues?

Unfortunately no. Our servers block incoming connections from the same account, so you can only be logged into your account on one device at a time. In addition, there are several features which are unique to your account: sign-in, your quiz progress and personalized settings, notes and annotations.

Do you have a privacy policy?

Yes, you can view it here.

My question isn’t listed here!

Feel free to drop us a line and we’ll get back to you!